Privacy Policy for OR Woundcare

Effective Date: May 14, 2025
At Outreach Woundcare (“we”, “us”, or “our”), your privacy and the security of your personal and health information are our top priorities. This Privacy Policy explains how we collect, use, store, and protect your information-including email addresses, phone numbers, and Protected Health Information (PHI)-when you visit our website and opt in to our SMS messaging services.
Information We Collect
We may collect the following types of information:
•    Name
•    Email address
•    Phone number
•    Protected Health Information (PHI) you provide (such as health-related details shared via forms, email, or SMS)
•    Other information you choose to provide
How We Collect Information
We collect information directly from you through:
•    Website forms
•    SMS opt-in processes
•    Email communications
•    Other direct interactions with our services
How We Use Your Information
Your information is used to:
•    Provide and improve our services
•    Send you SMS and email communications (with your consent)
•    Respond to your inquiries and provide customer support
•    Comply with legal and regulatory requirements
Protection of Your Information
We implement industry-standard security measures to protect your information, including PHI, from unauthorized access, disclosure, alteration, or destruction. We are committed to maintaining the confidentiality and integrity of all personal and health-related information you provide[1][2].
Disclosure and Sharing of Information
We do not share, sell, rent, or otherwise disclose your mobile opt-in data, email addresses, or any Protected Health Information (PHI) with third parties. Your information is used solely for the purposes described in this policy and is kept strictly confidential, except as required by law or to protect the rights, property, or safety of Outreach Woundcare, its users, or others.
User Rights and Choices
You have the right to:
•    Access, correct, or delete your personal information, including PHI, except where retention is required by law
•    Opt out of SMS communications at any time by replying “STOP” to any message you receive
•    Opt out of email communications by following the unsubscribe instructions in our emails
Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. Please review this policy periodically for updates.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact:
Outreach Woundcare
614 Maiden Choice Lane #302
Catonsville, MD 21228
Website: www.outreachwoundcare.com
Email: icoles@outreachwoundcare.com
Contact Name: Isiah Coles
 
This policy ensures compliance with SMS and healthcare privacy requirements, specifically addresses the collection of email addresses, phone numbers, and PHI, and clearly states that no mobile opt-in data will be shared with third parties